Understand
We clarify the business, customers, current problem and required outcome before deciding what to create.
Websites and business systems built around our clients, their customers and the way they work.
Scope your project
Website, bookings and workshop tools
A Bankstown tinting website with five service journeys, online bookings and a dedicated customer and invoicing workspace, built by Lavender Web Design.
5
Dedicated service journeys
Online
Service and arrival-time booking
Connected
Customers, bookings and invoices
Luxury car hire experience
A Sydney luxury car hire experience with an interactive BMW M3 showcase, three hire pathways and preferred-date enquiries.
3
Hire experience pathways
Interactive
BMW M3 showcase
Enquiry-first
Preferred-date journey
Premium ecommerce platform
A high-end Next.js storefront with a 100-product Shopify catalogue, predictive search, finish filtering and dedicated retail and trade journeys.
100
Products in the captured catalogue
Live
Stock and variant availability
Retail + Trade
Dedicated buying journeys

Project dossier
A people-first Next.js website with six support journeys, persistent accessibility preferences and a secure updates CMS.
6
Support pathways shipped
11
Accessibility controls
Private
Staff publishing CMS
Quote-first service website
A Sydney service website with four clear repair pathways and a persistent mobile quote action.
4
Repair pathways
Photo-first
Quote journey
Mobile
Sydney service model
Eight-currency service website
A bilingual-friendly website combining service information, an eight-currency estimator and RTL presentation controls.
8
Currencies in estimator
EN + AR
Language support
RTL
Interface option

Services and commerce platform
An Astro website joining service content, Sydney location coverage, portfolio proof and a Shopify-backed catalogue.
6
Service journeys
Shopify
Product catalogue
Sydney
Suburb coverage

Workshop operations system
A custom operations dashboard for customer records, vehicles, jobs, invoice templates, attachments and exports.
1
Secure workspace
Draft → Paid
Invoice status flow
CSV + XLSX
Operational exports
Internal delivery workspace
A self-hosted, branded workspace used to structure project planning, delivery states, labels and internal handovers.
9
Configured projects
78
Initial work items
218
Workflow labels
We clarify the business, customers, current problem and required outcome before deciding what to create.
We turn the research into a clear plan for the message, design and customer experience.
We produce the agreed work, review it carefully and make practical improvements.
After launch, results and customer feedback help guide the next improvements.